1. Reiki Master and Energy Healer, Ieva Brown hereinafter referred to as ‘Ieva Brown’ offers a holistic wellness service only and is not a diagnostic service.
2. As such, the services offered by Ieva Brown do not replace the professional care that you receive from your GP and other Medical Doctors or Consultants/Surgeons.
3. Ieva Brown recommends that you seek the advice of your Medical Doctor for any medical problems that you have or may suspect you have or that may have been highlighted as a result of information obtained from Ieva Brown Studio, its printed material or its website.
4. The services of Ieva Brown Studio are for information and educational purposes only and shall not be held responsible for any damages occurring as a result of the use of information.
5. Any products and services mentioned by Ieva Brown Studio, its website, documentation and literature should only be used after taking advice from a Professional Health Advisor, your GP or Consulting Physician.
6. Ieva Brown Studio does not prescribe or dispense any prescription drugs nor are its services a substitute for your doctor's care and prescribed therapy for the treatment of disease.
7. Ieva Brown, its website nor any of its promotional material make health claims with regard to any product or service offered.
8. Any testimonials, product claims, therapy claims made by suppliers, manufacturers, individuals and/or clients of this clinic are based on his, her or their personal experience only.
9. By registering as a client of Ieva Brown, you hereby agree that you have read and understood this document. You will be asked to sign based on this on your Registration Form.
10. Payment Terms: All fees are payable on demand, or at the end of each treatment session.
Distance Healings & Online Card Readings are on a prepaid basis only.
11. Appointment Cancellation Charges:
a. If a client wishes to cancel a session without incurring a charge, the client must provide Ieva Brown with no less than 48 hours prior notice or reschedule the session.
b. If the client cancels the session by providing 24-48 hours prior notice to Ieva Brown and does not reschedule, a 50% fee will be levied.
c. If the client cancels the session and provides Ieva Brown with less than 24 hours prior notice and does not reschedule the session, then a 100% fee will be levied.
d. No show clients will not be rebooked unless the missed session is paid for in advance in full.
12. In the event of severe disruption to road, rail, air or ferry transportation due to adverse weather conditions, civil commotion, strikes etc. no cancellation charges will apply. Ieva Brown Studio reserves the right to cancel appointments due to adverse weather or disruption of transportation.
13. Ieva Brown reserves the right to amend any aspect of its fees, charges, terms and conditions of trade at any time. Details of any such changes are available on request.
14. Privacy Statement. Ieva Brown hereby confirms, commits and guarantees to ensure the privacy of all information that you provide. All information you share with Ieva Brown is kept strictly private and confidential. Ieva Brown Studio shall remain the sole owner, possessor and collector of the information supplied by you. This information is used only to provide the best possible assistance to you. Any information supplied to Ieva Brown Studio by you at consultations, via the telephone, e-mail, and letter or collected from a response to the website shall form part of this privacy statement. All information will be kept according to the specifications of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
15. Ieva Brown Studio hereby guarantees that it will not disclose, rent, sell or loan personal information to any third party unless authorised by you in writing, or if ordered to do so under law by an order of a Court of Law in UK.